Senior Support Engineers | Welwyn | £200 - £300 a day
|Job Title:||Senior Support Engineers | Welwyn | £200 - £300 a day|
|Salary:||£200 - £300 per day|
|Contact Name:||Zoe Hallam|
|Job Published:||12 months ago|
Senior Service Desk Support Engineers- Office 365, Windows Server
A global, market leader is embarking on a new project, to build an internal "Genius Bar" for the business which allows users to walk in and get in-person advice and support for their devices. Whilst this is a technical role, 1st-3rd line support, there is a huge focus on delivering excellent customer service.
Required Skills include;
* A bright, bubbly and enthusiast personality, passionate about delivering great service
* Excellent communication skills with an ability to communicate clearly and professionally
* Microsoft Desktop operating systems (Windows 7 / 8 / 8.1 / 10)
* Microsoft Server operating systems (Windows Server 2008 / 2008 R2 / 2012 / 2012 R2 / 2016)
* Strong knowledge of Internet Explorer, Chrome, Safari
* MS Office - Word, Excel, PowerPoint - and the ability to install and configure these
* Microsoft Server products including Windows Server, Active Directory, Exchange, Office 36
5 & SQL
* Experience of setting up users on domains, printer setups, hardware builds / installations
* An ability to effectively prioritise work load and execute tasks under pressure
* Excellent customer service skills preferably developed working in an IT service oriented
Parallel Consulting is a multi-awarding winning, global leader in Analytics & Data Science recruitment.
With over 12 years expertise, we assist our clients within Analytics, Customer & Marketing Insight, Web Analytics, Big Data, Data Science, Credit Risk and BI.
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