Service Delivery Manager, ITIL, Manchester, £40K
|Job Title:||Service Delivery Manager, ITIL, Manchester, £40K|
|Location:||Manchester, Greater Manchester|
|Salary:||£37000 - £40000 per annum + benefits|
|Contact Name:||Simon Adams|
|Job Published:||about 1 year ago|
You will become an integral part of a major IT strategy programme, comprising a complete re-write of the current scheme, to make the Service Desk more efficient. Liaising with key stakeholders you will create the underlying processes. Mentoring a team of 5 geographically spread Engineers, you will take the current knowledge base, tailor processes and implement the new strategy.
*Incident / Problem / Change Management experience
*ITIL, Foundation, ITILLSS, ITILLSD, ITILLST, ITILLSO, ITILLCSI, Service Strategy, Service Design, Service Transition, Service Operation, Continual, Service Improvement
*Microsoft stack knowledge (ideally with Microsoft System Centre Service Manager 2012, SCSM)
If you seek an excellent opportunity to forge your career and to develop in the role reply ASAP with your latest CV!
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