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Service Desk Analyst, AD, Exchange, ITIL, City, to £32K

Job Title: Service Desk Analyst, AD, Exchange, ITIL, City, to £32K
Contract Type: Permanent
Location: City of London, London
Salary: £27000 - £29000 per annum + excellent benefits
Start Date: ASAP
REF: 2308_1513768315
Contact Name: Simon Adams
Contact Email:
Job Published: 6 months ago

Job Description

Service Desk Analyst, Windows 7, AD, Exchange, ITIL sought by a busy, prestigious, blue chip, City-based financial services organisation.

To be successful you will have 2-4 years' experience from the finance, banking, insurance or law sectors, will be extremely customer service oriented and will provide helpful, willing and timely technical support and advice to users and will also liaise with 3rd line support personnel to resolve complex hardware / software problems.

There are 1,500 users so ideally you will have supported a large company with a minimum of 300-400 users. You can expect to be in this role for the next 2.5-3 years. You will become a member of a highly skilled team, used to high levels of completion of 1st and 2nd line work, supporting shifts of 07:30-18:00. You will quickly fit into the team and your natural leadership and mentoring skills will be utilised.

As the ideal candidate you will be a Graduate with 2:1, looking for the next, exciting step in your career. You will be ambitious with excellent customer service skills and your experience will include the following:

*ITIL, Windows 7 OS, MS Outlook 2003, Office 2010, Exchange and Active directory, AD.
*Remote Access skills such as Citrix and VDI and a general networking knowledge is preferred.

As the ideal candidate you may have previous trade-floor experience together with:
*Remote environments, ServiceNow, Office 365, Virtual desktop infrastructure (VDI), virtual machines, Virtual Machine Manager, thin clients.

If you are degree qualified and possess excellent communication skills please reply ASAP with your latest CV.

Parallel Consulting is a multi-awarding winning, global leader in Tech & Digital recruitment.
With over 12 years expertise, we assist our clients within Software, UI/UX, Testing, Architecture, Open Source and Cloud recruitment.