VIP Hepldesk Analyst Leads (x3)|IT Support|Welwyn
|Job Title:||VIP Hepldesk Analyst Leads (x3)|IT Support|Welwyn|
|Salary:||£250 - £275 per day|
|Contact Name:||Nicole Wright|
|Job Published:||about 1 year ago|
Key Words: Microsoft Windows, Microsoft Server, Microsoft Desktop operating systems (Windows 7 / 8 / 8.1 / 10), Internet Explorer, Chrome, Safari, Windows Server, Active Directory, Exchange, Office 365 & SQL, Mac Hardware & Software
A global, market leader has 3x immediate requirements for VIP Senior IT Helpdesk Support Analysts to join them on-site in Welwyn. The core purpose of the VIP IT Hepldesk Analyst Lead job is to support the C-Suite & Executive Team on all 1st and 2nd line IT Support needs. You'll work as part of a close-knit team who work in an on-site "walk-in" support centre.
Whilst this is a technical role the VIP IT Hepldesk Analyst Lead will have a huge focus on delivering excellent customer service to Senior Leaders in the business. Successful candidates will have strong, previous experience of working in a face to face support environment, ideally previously supporting VIP / C-Suite / Senior Executives.
Required Skills for the VIP IT Hepldesk Analyst Lead's job include;
*A bright, bubbly and enthusiast personality, passionate about delivering great service
*Excellent communication skills with an ability to communicate clearly and professionally
*Microsoft Desktop operating systems (Windows 7 / 8 / 8.1 / 10)
*Microsoft Server operating systems (Windows Server 2008 / 2008 R2 / 2012 / 2012 R2 / 2016)
*Strong knowledge of Internet Explorer, Chrome, Safari
*MS Office - Word, Excel, PowerPoint - and the ability to install and configure these packages
*Microsoft Server products including Windows Server, Active Directory, Exchange, Office 365 & SQL
*Experience of setting up users on domains, printer setups, hardware builds / installations and upgrades
*An ability to effectively prioritise work load and execute tasks under pressure
*Excellent customer service skills preferably developed working in an IT service oriented environment
Parallel Consulting is acting as an Employment Business in relation to this vacancy.
Sorry, this job post it's no longer available