ServiceNow Consultant

good business analysts with BG in Tech, Bus Analysis with service now that understand tech and can capture business needs of customer and translate to tech needs, to defend solution and have the discussion with the customer and advise with features of tech they really need and which they need to buy, many modules - tech flow, work flow, people want to use complete platform, etc evolution, HR, security, modules etc. bridge between customer and tech team, specialist commercial oriented profiles with tech, 

they need to optimise license costs, prevent customers spending too much

analysts to speak to the business and understand ,Devoteam have very good tech people but do not have soft skills to negotiate with the customers